1. The administration should first concentrate on the functions of State. (See Annexure-I )
2. Administrative functions should be management oriented. Management is a science which provides results for a given function or area.
3. Administration is an Executive function. Therefore, effective executives are necessary to carry out the functions of State.
4. Principles of natural justice should be adopted at all levels of State.
5. The theory of legislation should be followed scrupulously. 6. All areas of functions of State should have first charge on the taxes and resources of the State.
7. The functions of modern Government should be Governed by the principles of public interest and not by sectarian or special interest groups. Public interest will provide for the largest benefit to the largest number of people at a given time.
8. Administrative functions should be carried out effectively that there is
a) Minimum delay
b) There is full information to the public
c) There is accountability of all individuals in the administration
d) Stress is on honesty and integrity
e) Administrative capabilities should be built in
f) Stress on competence g) Stress on recognition of incompetence when it arises and immediate remedial action
9. The protective clauses to public servants should be addressed. Any public servant who misbehaves with the public should be dealt with.
10. Public servants who violate code of conducts should be dealt with. Mechanisms should persist within the state that when violations of rights of individuals or a question of legality or propriety of any public servant is put to question by a citizen. Administrative machinery or failing which administrative tribunals should address it and where it is found that the public servant is at fault and found guilty suitable action be taken against him.
11. Management in public administration should be brought into the realm of public discussion. Interaction with the public by all sections of the bureaucracy and polity should improve.
12. When bribery is detected red handed then dismissal should follow with ALL PROPER procedures within 30 days of the detection. This will deter open bribery.
13. A major block today in the country is that the Government considers itself separate from its citizens. The citizens are Government and hence the true rulers of a country in a democracy. Their representatives exercise the function of ruler ship on their behalf. Government employees are "public servants" and hence are under the rule of law. 14. Unfortunately, this perspective is lost and public servants are acting like rulers. Representatives are unable to exercise their functions properly due to the results of crisis of spirit and crisis of character which erupted after independence.
15. The difference between Government and State should be perceived clearly by People's Representatives , Public Servants as well as the citizens.
16. The Administrative Reforms should be linked to Tax Reforms. The Government has no money of its own. All taxes come from people. It is people's money. In India, Public Servants call it " Our Money ." In all developed countries it is called Tax payers' money. Basic change in approach of handling public money is called for immediately.
17. The Administrative Reforms have to be linked also with Taxation Reforms and improvement in the Tax Administration. (See Annexure-II.)